Return Policy:
For non-personalized and unworn items, a return policy of 14 days after receipt applies. The items must be returned in their original condition and packaging, and the security labels must still be intact and not torn or damaged. Return shipping costs are borne by the customer, except for defective items.
This policy highlights the unique nature of handcrafted jewelry and the exclusion of personalized products.
Instructions
How to return:
Effortles return process with these simple steps:
- Start your return: Fill out the return form bellow
- Wait for Confirmation: We will review your request and send you a confirmation email with our return adress
- Pack Your Items: Securely pack the items in their original packaging with all security labels on
- Ship It back: drop off your package at the nearest carrier (we do not cover any shipping costs)
- Get your refund: Refunds are processed within 2-3 working days of receiving the item
Return form
Please fill out this form to start your return process. Once submitted, we will review your request and provide you with the necessary return adress via email.
Still a question?
If you have any concerns, please feel free to contact us here.